Why You Need Formal Knowledge Share Software

Sharing knowledge. Parents do it with kids, teachers do it with students, peers do it with each other, employers do it with employees, and so on and so on. Much of this "knowledge share" is done in informal settings, like an impromptu decision to show your child how to bake cookies on a rainy afternoon.

While this sort of "informal" knowledge share works well, it's unpredictable. It happens on the fly or off the cuff...and it may not even happen fully, in some cases. This is why it's important to think about creating a formal knowledge share/talent management system for your organization.

Here are three reasons why your organization needs to formally share knowledge:

1. Guaranteeing that knowledge is shared won't happen unless a formal system is in place. Sure, the informal sharing of knowledge will continue to happen naturally. But there's no guarantee that everyone who has knowledge will know with whom he or she should share it or that everyone in need of specific knowledge will know where to access it. When a formal system is in place, you have much more control and the ability to encourage people to share their expertise with one another.

2. A formal knowledge share/talent management system allows you to link directly to core company competencies. A formal system will allow you to tie any kind of developmental activity directly to what the company believes it needs to remain competitive and retain talent. That makes the talent management/knowledge share system not only beneficial to the employee, but also the company itself since they are now linked in development.

In CoachingComplete, our knowledge share software, any developmental activity that you create has to link to a list of company competencies. Since all the users have rated themselves on the relevant competencies that the company has listed, people looking for expertise in a given competency can easily find a coach/expert to assist them. This benefits the person being coached, the coach himself or herself, and the organization since they are all working on a shared competency.

3. An effective talent management/knowledge share system will objectively reveal who the true leaders are in your organization. Some people are experts and don't know it, and some people think they're experts and aren't. A formal knowledge share system will help reveal "what's what" and "who's who" in a controlled, fair, and diplomatic setting. And it allows everyone to learn, share, and grow.

In our next issue, we'll give you suggestions on how to get people to participate in your talent management/knowledge share system.

In the meantime, be sure to request a demo of CoachingComplete. It's web-based, user friendly, and has everything your organization will need to get your employees to share their most valuable asset: their knowledge.

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